Booking Terms and Conditions 2018-05-01T18:29:52+00:00

Cruise & Travel Experts Booking Terms and Conditions

CRUISE & TRAVEL EXPERTS, INC. acts as a sales agent for any airline, hotel, car-rental company, tour operator, cruise line, or other service provider named in your itinerary (“Suppliers”).  CRUISE & TRAVEL EXPERTS, INC. is not responsible for acts or omissions of the Suppliers or their failure to provide services or adhere to their own schedules.

CRUISE & TRAVEL EXPERTS, INC. assumes no responsibility for and shall not be liable for any refund, personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be caused by: (1) any defaults, wrongful or negligent acts, or omissions of the Suppliers; (2) any defect in or failure of any vehicle, craft, equipment, or instrumentality owned, operated, or otherwise used or provided by the Suppliers; (3) any wrongful or negligent acts or omissions on the part of any other party not under CRUISE & TRAVEL EXPERTS, INC.’s control; and (4) any Supplier price drop after your travel arrangements have been confirmed, paid in full, or ticketed.  You hereby release CRUISE & TRAVEL EXPERTS, INC. from all claims arising out of any problem covered in this paragraph.

Travel arrangements involving airline and cruise components are subject to supplemental price increases that may be imposed by the supplier and/or government after you have completed your purchase. You hereby consent to any such price increases and authorize your credit or debit card to be used for them. Suppliers have their own contracts covering cancellation penalties and other terms and conditions, and you may be bound by those contracts regardless of whether you receive notice of their terms.

CRUISE & TRAVEL EXPERTS, INC. has no special knowledge regarding the financial condition of the Suppliers, unsafe conditions, health hazards, weather hazards, or climate extremes at locations to which you may travel.  For information concerning possible dangers at destinations, CRUISE & TRAVEL EXPERTS, INC. recommends contacting the Travel Warnings Section of the U.S. State Department at (202) 647-5225 or www.travel.state.gov.  For medical information, CRUISE & TRAVEL EXPERTS, INC. recommends contacting the Centers for Disease Control at (877) FYI-TRIP or www.cdc.gov/travel.  You assume full and complete responsibility for checking and verifying any and all passport, visa, vaccination, or other entry requirements of your destination(s), and all conditions regarding health, safety, security, political stability, and labor or civil unrest at such destination(s).  You hereby release CRUISE & TRAVEL EXPERTS, INC. from all claims arising out of any problem covered in this paragraph. You agree that the courts in Kent County will be the exclusive jurisdiction for all claims brought by you or CRUISE & TRAVEL EXPERTS, INC., and you hereby submit to the personal jurisdiction of those courts.

For your protection, we recommend that you purchase trip cancellation and travel accident insurance. However, no representation or description of the insurance made by our staff constitutes a binding assurance or promise about the insurance.

We also strongly recommend that you use a credit card for your purchase, so that you can exercise your rights under the Fair Credit Billing Act if you do not receive the services you purchased.

Tour and excursion terms.
CRUISE & TRAVEL EXPERTS, INC. utilizes third party tour and excursion operators (“Operators”) for our tours and shore excursions (“Excursions.”) All Excursions are subject to cancellations or changes without prior notice. Operators reserve the right to deny participation to any guest based upon criteria they may establish. CRUISE & TRAVEL EXPERTS, INC. does not own, control or operate any kind of transportation company or service, or any Operator. These Operators are owned and operated independently of CRUISE & TRAVEL EXPERTS, INC. and there are no joint ventures or other co-sponsored or jointly operated activities between CRUISE & TRAVEL EXPERTS, INC. and any Operator. CRUISE & TRAVEL EXPERTS, INC. does not assume responsibility or liability for any damages, injuries or lost baggage that may occur for any reason during or as a result of any Excursion. CRUISE & TRAVEL EXPERTS, INC. is not responsible for any negligent act, omission or failure to act on the part of the Operator and CRUISE & TRAVEL EXPERTS, INC. is not liable for any alleged negligence in selecting the Operator or offering its products. There are no representations or promises made by CRUISE & TRAVEL EXPERTS, INC. that in any way take precedence over these General Conditions. Guest assumes 100% of the risk of participating in the Excursion and agrees that it will not bring any type of action against CRUISE & TRAVEL EXPERTS, INC. for any injury or damage that occurs in connection with the planning, selection or operation of any Excursion. To the full extent permitted by law, and in consideration of being allowed to participate in the Excursion, guest releases CRUISE & TRAVEL EXPERTS, INC. and its agents, representatives, employees, directors and officers, and waives any rights it may have against said parties for damages or claims arising from or in any way connected with guest’s participation in the Excursion.

General terms.
These terms apply to all travel booked or offered by CRUISE & TRAVEL EXPERTS, INC. and to all causes of action guest may have against CRUISE & TRAVEL EXPERTS, INC. These terms apply to guest, to anyone to whom guest assigns a booking and to any minors or others over whom guest has authority to contract. By bringing a minor on an Excursion, guest is representing that it has the authority to bind the minor and guest will defend and indemnify CRUISE & TRAVEL EXPERTS, INC. for any damages recoverable by the minor.

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